Archive for January, 2005

THE RISK MANAGEMENT SIDE OF STAFF TRAINING

Monday, January 31st, 2005

By: Patrice L. Spath
Brown-Spath & Associates

Negligence

Another liability concern relates to negligent training. Negligence is generally defined as conduct that falls below the standard of care that is necessary to protect others against exposure to an unreasonable risk of foreseeable injury. Most negligence falls in the unintentional category, such as an intraoperative injury to a patient. Deliberate infliction of emotional distress is an example of intentional negligence. Injuries or damages resulting from improper training could be a source of litigation. For example, in Stacy v. Truman Medical Center (1992), the Center had a legal duty to instruct its nurses in the correct performance of their work. Although the Center had a policy on fire evacuation procedures, the nurse in this instance was not trained on the policy. The nurse’s breach of a duty was failing to remove the patient from a room on fire. The proximate causal link between the death of the patient and the legal duty to adequately train the nurse on fire evacuation policy was argued successfully before a trial court.

Public-sector trainers have an additional source of litigation for which they must be concerned. Negligent acts in publicly operated utilities, hospitals, and social services may also be subject to civil rights laws. What would ordinarily be a negligence action in a state court may become a civil rights case in federal district court. The civil rights claim arises when a law or a policy is not adhered to by the governmental entity and a death or injury results. For example, if admitting staff are expected to triage emergency patients but do not receive adequate training to make these judgements, a question of negligence could be raised if a patient is harmed by inappropriate triaging. The hospital could be held in liable for violating the civil rights of the harmed patient. For instance, hearing a case similar to this healthcare example the Supreme Court held that:

·The inadequacy of the training may serve as the basis for liability only where the failure to train in a relevant respect amounts to deliberate indifference to the constitutional rights of persons with whom the defendant came in contact.
·The focus must be on whether the training program was adequate to the task the particular employee must perform.
·The identified deficiency in the training program must be closely related to the ultimate injury.
Protecting yourself from the potential liabilities of staff training can be easy if a few simple steps are taken to reduce risk. Remember, to be ignorant of any law or significant court decision that affects one’s job is to invite trouble. Work with your risk management department to develop comprehensive operational policies and procedures for employee training that minimize your liability exposure.
© 1998 Brown-Spath & Associates.

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More States Give Abuse Victims Right to Time Off

Sunday, January 16th, 2005

By Marie Tessier
WeNews correspondent

Maine and California were the first states to give victims of domestic violence the right to take time off from work to put their lives on a better track. A growing number of states are following their lead.

Sophia Apessos was a newspaper reporter in Plymouth, Mass., when her husband assaulted her one weekend in July 2000.

At first, the legal and justice system seemed to work.

She phoned the police, he was arrested and charged. Apessos obtained a temporary protection order requiring her husband to have no contact. Over the weekend, he violated the court order by phoning her from jail.

Meanwhile, as she looked ahead, she knew that it would be hard to get to work on Monday. That day she was required to appear at her husband’s arraignment, to testify his initial assault, about his violation of the protection order, and seek an extension of the temporary protection order. She also needed to have police photos taken of her injuries for evidence. In between, she needed to get the locks changed on her home, as the police suggested.

So over the weekend, Apessos phoned her supervisor at work. She left a message saying she would not be in on Monday morning because she had been assaulted and needed to attend proceedings in civil and criminal court. On Monday, she phoned again to say that the procedures were going to take all day.

Nasty and Common Surprise
When she came to work Tuesday, Apessos was in for a nasty, but remarkably common, surprise. The human resources director called her into her office and fired her, according to court filings.

Like about 1-in-3 victims of domestic violence, Apessos lost her job because of the violence and harassment of an abuser and because she took the steps necessary to make it stop.

Later, Apessos filed a lawsuit for wrongful termination that was backed by the NOW Legal Defense and Education Fund, a New York-based group now known as Legal Momentum. Contacted through Legal Momentum, Apessos declined comment. Information on her case was gathered from Legal Momentum and public court records.

Versions of Apessos’ story are played out on domestic-violence hotlines around the nation, day in and day out, by many of the one-in-four women who will experience abuse in her lifetime. To stay safe, a woman may need to appear at a hearing during regular office hours. Another might need to meet with prosecutors or detectives. Another might need to meet a landlord to sign a lease on a new apartment so she and her children can start a new life.

And yet many women may not be allowed to take time off work. Many fear reprisal if they even ask, advocates say.

State-by-state, however, that has begun to change as a growing number of legislatures are giving victims of domestic violence the right to take time off from work in order to address the violence in their lives.

First Domestic-Violence Leave Law in 1999
Maine and California passed the first domestic violence leave laws in 1999. Colorado, Hawaii, Illinois, and New York followed, along with some municipalities, such as Miami-Dade County, Fla. The latest is North Carolina’s law, which took effect in October 2004, according to Legal Momentum. In recent years, seven other states have considered proposed legislation focused on domestic and sexual violence. Others considered protections for crime victims in general.

Many more states have specific protections for victims who need time off work to attend or testify at criminal proceedings, but these do not extend to civil matters such as seeking a protection order.

Domestic violence-leave laws are a critical piece of protection for battered women, making it possible for them to make use of the court system, lawyers and other advocates for battered women say.

“A lot of people lose their jobs because of domestic violence, and we need to make sure that the full array of legal options is available to victims,” says Robert J. Grey Jr., president of the American Bar Association, which has promoted employment rights for victims of domestic and sexual violence in recent years.

Being able to hold on to jobs is also fundamental to helping women change their violent circumstances, advocates say.

Help Separating From Abuser
“Economic security is one of the most important factors in determining whether a victim of domestic violence will be able to separate effectively from her abuser,” says Deborah Widiss, a staff attorney who specializes in domestic-violence law at Legal Momentum. “There’s still a lot of stigma around domestic violence and sexual violence, so it’s a difficult conversation to have with your employer. Having the legal right to take the time helps victims take the necessary steps to be safe.”

For Sophia Apessos, taking steps to stay safe cost her a job, and several years’ involvement with a lawsuit against her employer, Memorial Press Group, an independent newspaper group based in Plymouth, Mass. The group did not return a call seeking comment.

Along the way to a settlement in the Apessos case, the Massachusetts Superior Court had to decide whether to allow the suit to proceed–in essence whether she had a legitimate claim under the law. Its decision in Apessos’ favor was succinct: “[A] victim should not have to seek physical safety at the cost of her employment,” the court wrote.

That decision was the first such case to establish an employer’s obligation to accommodate victims of domestic violence, Widiss says.

Filing a lawsuit is a step that is theoretically available to everyone, but is highly impractical–not to say far-fetched–given how strapped victims are for time, money, emotion or energy, advocates say.

Trend in Employment Law, Business Practice
Guaranteeing the legal right to take domestic-violence leave is part of a broader trend in employment law and business practices that assist victims in solving problems, rather than making them worse, attorneys and advocates say.

Leave laws are one approach, but other pieces help, too. Many states offer unemployment compensation for victims whose jobs are affected. Written personnel policies build a climate of support rather than workplace punishment for a victim and they are good for business, too, Widiss says.

“Workplace policies are a good way for an employer to indicate that they want to help correct a problem by providing time off or by making simple changes to keep someone safe,” Widiss says. “Things as easy as changing someone’s phone extension, adjusting work hours, or transferring to another work site can make a big difference and many are very low cost.”

Educating employers on the signs of abuse and on the cost to their businesses is an important step in improving the climate for victims, the Bar Association’s Grey and others say.

“Domestic violence is an issue that’s difficult for employers to get their arms around, because it’s rarely obvious what’s going on,” Grey says. “A measured response can help victims get to the solution while keeping their personal dignity and their workplace productivity intact.”

Pervasive Impact on Women at Work
During training sessions, employers often express surprise at the extent to which abusers’ behavior targeted at one of their employees makes its way into their workplace, says Robin Runge, the Washington, D.C., based director of the American Bar Association’s Commission on Domestic Violence.

As many as 19 out of every 20 victims say that they experience problems at work related to domestic violence, Runge says. Among the most common forms of workplace disruption are repeated phone calls from batterers who are monitoring or threatening a woman or just harassing her.

Batterers sabotage women’s careers in other ways. They might make them late for work, wreck child care arrangements, try to damage their professional reputations or interfere with their jobs to make them look unproductive, advocates say.

The result is that someone who is being victimized can look as if she is the problem, instead of the abuser, Runge says. That ends up endangering a woman’s job and makes it even more difficult for her to seek remedies. Often, the employer doesn’t even know what is going on. In turn, victims may be compelled to face a Hobson’s choice between their jobs and their safety.

“Too often, victims are being forced to choose between staying safe and keeping their jobs secure,” Runge says. “The services available in the courts and in our communities won’t work unless victims can access them, and that means time off.”

Marie Tessier is a frequent contributor to Women’s eNews who writes about violence against women and other national affairs.

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